Portrait of Alexander Kaufman, smiling outdoors, arms crossed.

Senior Account Manager · Washington, D.C.

Hey, I'm Alexander.

I help mobility and parking companies keep the clients they've earned.

What I do

The client side of mobility companies.

I currently work at Arrive, where I manage retention, transformation, and growth for ParkMobile clients across the U.S. Capitol Region. Before that, at Via, I supported a portfolio of over 30 mobility and transit partners and oversaw onboarding for the company's U.S. autonomous vehicle partnerships.

Earlier on, I worked in healthcare at Vanda Pharmaceuticals and started my career at Apple. The common thread: understanding people, translating that into something a business can act on, and following through.

The route so far

Five stops, newest first

  1. Now · Mar 2026 –

    Senior Account Manager, Arrive

    Retention, transformation, and growth for ParkMobile clients across the U.S. Capitol Region.

  2. Jun 2023 – Mar 2026

    Account Manager, Arrive

  3. Jun 2022 – Jun 2023

    Product Support Operations Manager, Via

    Supported 30+ mobility and transit partners, oversaw onboarding for U.S. autonomous vehicle partnerships, and used SQL to build reporting.

  4. Mar 2020 – Jun 2022

    Case Manager, Vanda Pharmaceuticals

    Managed patient relationships and guided patients through insurance and access barriers.

  5. Aug 2018 – Aug 2019

    Product Specialist, Apple

Education

American University

B.S., Business Administration — Information Technology and Global Entrepreneurship, 2015–2018. Alpha Kappa Psi; co-founder of the Leadership Residential Community.

Side project

202 Watch Rescue

See the projects page →